Consultant Finance and Insurance
Location: Hybrid / Remote
Office base: Sydney / Melbourne
Career Band: Professional
Job Function: Sales
Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson(R) motorcycles.
From the UK to Singapore and many places in between, our employees are essential to our success. Our efforts are concentrated on the highest priority markets, primarily North America, Europe and parts of Asia Pacific. We have concentrated our resources in-market for maximum impact in line with our future strategy. Our regional offices and in-market teams have the freedom within a clearly defined framework to make decisions to drive their business. In-market teams are agile and equipped to understand consumer needs, provide focused attention to dealers, and respond more quickly to local market conditions.
You’ll play a pivotal role in helping us to build more than machines. We stand for the timeless pursuit of adventure. Freedom for the soul. It’s our passion and commitment to coninue the evolution of this storied brand and heighten the desirability of the Harley-Davidson experience.
This isn’t just any company, yours isn’t just any career. Your career is part of our story. Are you ready to ride with us and make it legendary?
General Information
Job Title
Finance and Insurance Consultant (FIC)
Department Name
Harley-Davidson Financial Services (H-DFS)
Location
Melbourne (Preferred), Sydney, Australia
Position Reports to
HDFS ANZ Country Operations Manager or HDFS AP Director
Career Band
Consultant / Professional
Position Summary
The Finance and Insurance Consultant (FIC) will meet established financial and non-financial targets, maximizing business opportunities in the areas of Retail finance sales (both new and used), retail insurance product sales including, but not limited to, comprehensive, Tyre & Wheel, Loan protection and GAP as well as any other additional products that may be added as business opportunities evolve including extended warranty, credit cards, commercial lending etc.
The FIC will be a trusted business advisor for the dealer network (within their assigned territory). They will effectively manage the day-to-day relationship; being the interface between the business, our dealer network and our finance, insurance, warranty and other providers, ensuring activities and priorities are aligned to the organization’s key objectives and facilitate growth. They would also ne required to take projects that aim at introducing new capabilities to market or uplifting existing programs or capabilities.
Key Results Areas
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-Building trusting relationships and influencing key stakeholders (the finance & insurance product providers, HDFS, HD and the dealership network).
-Analyzing sales of finance, insurances and other products to identify gaps and implement best practice, maximizing mutual value.
-Developing an understanding of the dealers’ needs as it relates to available products and building individual plans for dealership.
-Working with product suppliers to build new products and campaigns as well as follow-up activities to ensure the success of these initiatives.
-Being a subject matter expert for the dealers. This requires extensive product and system knowledge, mentoring dealership personnel where required.
-Provide regular training to dealer staff on a need assessment basis. Design and deliver training program that keeps the dealer staff across dealerships informed, upskilled, motivated and engaged.
-Providing accurate and timely information updates and training to the dealerships.
-Maintaining an understanding of competitors’ and their products.
-Reporting as required.
-Other duties as assigned.
Work Health & Safety
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-Take reasonable care for the health and safety of self and others within the workplace.
-Develop safe systems of work for areas of responsibility.
-Act promptly when made aware of an WHS issue (risk, hazard, near miss or injury).
Job Specifications
Experience Requirements
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-Overall 10+ years of working experience.
-Typically requires a minimum of 5+ years of related experience, either:
o representing an OEM to a dealership network, or
o excelling in a dealership financial services environment
o working with a bank or a consumer lending company
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-Strong verbal and written communication skills.
-Strong influencing (and negotiation) skills.
-Strong interpersonal and teamwork skills.
-Well-developed presentation skills.
-Demonstrated ability to work independently and obtain results with limited, direct supervision.
-Financial acumen.
-I.T. skill including intermediate level on the MS Office suite of software.
-Demonstrated ability to take the initiative, think strategically and execute plans in a fast-paced and changing environment.
-Ability to travel frequently, occasionally for extended periods. Travel is an inherent part of this position and essential to fulfil the role’s responsibilities.
-Self-driven person, motivated to work as an individual contributor.
Reporting Relationship
Reports to:
HDFS ANZ Country Operations Manager or HDFS AP Director
Direct reports:
None
Other key relationships:
HDMC Leadership Team and HDMC Team Members; F&I Service Providers; Harley-Davidson Dealers, and other HDFS Stakeholders.
Expected Competencies & Behaviours
At Harley-Davidson, it is not just about the degree you have or what you know. You must also exhibit and demonstrate our valued behaviours in everything you do. These include:
FAIR -
Fair means balanced. It means we see both sides and resist the pressures that can push us into extreme ways of thinking, working, or living. It also means we are open to all and refuse to discriminate against people or make judgments based on gender, race, religion, political persuasion, sexual preference, or way of life. Being fair means listening as much as we talk and giving back as much as we take.
HONEST -
Honest means sincere. It means not faking it, walking the walk as much as we talk the talk. It means putting our money, our time and our energy where our mouth is. Being honest means admitting our mistakes and owning up to our responsibilities—something that applies to companies as much as it does to individuals.
POSITIVE -
Positive means constructive. It means building things—and people—up, not breaking them down. It means suggesting rather than criticizing and working for solutions rather than just complaining. It means supporting others when they try, encouraging them when they fail, and celebrating with them when they succeed. It means “we can” more often than “we can’t.”
CREATIVE -
Creative means imaginative. It means thinking outside the box. Being creative means finding a way around a problem, rather than stopping when the walls are too high. It means looking at new ways, listening to new ideas and trying new strategies. It means striving for the most innovative solution because just being good enough is never good enough. Being creative means having dreams, and then making those dreams real things, in our individual worlds, in our company’s world, in the real world.
The above statements reflect value added and activities performed by this position which are consistent with the divisional strategic plan and department objectives. These statements are not to be construed, as an exhaustive list of all responsibilities, duties and skills required for this position.
Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.
We offer an inclusive compensation package for all salaried employees including, but not limited to, annual bonus programs, employee discounts on motorcycles and related products, general merchandise, and more. We welcome everybody to join our family and be united no matter who you are or where you come from, maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce.
Learn more about Harley-Davidson (here).
Report to: Director Sales & Operations, H-DFS
Travel Required: 25%-50%
Company: Harley-Davidson Motor Company
Visa Sponsorship: This position is not eligible for visa sponsorship
Relocation: This position is not eligible for relocation assistance
