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Our client has enjoyed success as a design, marketing, retail and distribution organisation. It's ability to create functional and directional ranges of Licenced apparel and accessories has contributed to their success.
Their reputation is built on delivering superior customer service, which is supported by the right talent.
The main purpose of this role is to provide exceptional customer service, and partake in marketing and stock activities.
Other responsibilities include:
-Record and process customer orders
-Prepare seasonal salesman Range books
-Communicate weekly updates to Sales Agents
-Manage and track order process
-Assist Marketing Manager with administration duties
-Coordinate all on-site PR activities
-Assist and Coordinate administration of compa...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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An exceptional opportunity is available for an experienced Customer Service Officer to join this multi-national manufacturer and marketer of specialised product, based in Rowville. Part-time in nature, this role is 3 days per week (flexible days) and is an ongoing temporary assignment.
Reporting to the National Sales and Marketing Manager you will be responsible for:
-Providing a high standard of customer service
-Accurately record and process customer orders
-Liaising with freight officers to ensure the timely delivery of customer orders
-Providing support to the sales and marketing team
-Email and telephone correspondence to International customers
If you have experience in delivering superior customer service and have impeccable accuracy in order entry then this may...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This international IT business has continued to maintain a strong market position and is enjoying growth and an expanding market share through acquisition and organic growth. With a firm commitment to training and ongoing development, joining this business will give you a structured career path.Reporting to a supportive and engaged Customer Service Manager, you will be responsible for providing front line customer service via phone and face to face contact. Specifically your duties will include:
* Maintain exceptional customer service, and consistently strive to exceed customer expectations
* First point of contact for all customer enquiries
* Monitor, manage and provide quality feedback on customer activity Proactively follow up on outstanding order requirements
* Proactivel...- Location :
- North Shore (New South Wales, Australian areas, Australia)
- Salary :
- $42,000 + super
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 05/02/2012
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-Sydney West location
-Salary $22.50 per hour plus superannuation
-January start - on going temporary role
Our client is a leading Australian Bank and due to a growth in the business they are seeking experienced Customer Service Representatives to join their team. You will ideally have previous call centre experience within the banking or insurance industry and have a passion for delivering exceptional customer service to their clients. You will have to be flexible as the hours will be between 8am to 8pm.
You will be responsible for:
-Handling customer inquiries in a timely and efficient manner
-Processing data, cancellations and alterations
-General administration
-Provide effective and exceptional customer service to clients
You will have:
-Financial or Insurance backg...- Location :
- Inner Sydney (New South Wales, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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We are currently sourcing a Customer Service Representative that has outstanding customer service skills as you will have client interaction on a daily basis via phone, email and fax. You will also be responsible for processing customer sales orders, adhering to strict policies and procedures.
The company is the cutting edge of internet security and global market leaders with offices located all over the world, predominantly in the USA, Europe, India, and Australia. They are at the forefront of technology in their field and provide excellent customer service to their clients all over the world. Conveniently located in South Melbourne, this is your opportunity to escape weekend work, and the churn and burn nature of a call centre environment. With technical training offered, a support...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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operational and financial benefit to the customer including delivery of the contracted services to the agreed quality, resulting in high levels of customer satisfaction and customer retention. I am only looking for candidates with Print industry knowledge. Key responsibilities The CSM holds the key operational relationship between client and the customer. They are responsible for developing and maintaining a professional relationship with the customer. Manage the overall client relationship for the delivery of the services and act as the primary interface between the customer and Upstream Manage the financial performance of the MPS contract to ensure the contract returns the budgeted profit. Provide recommendations to improve the financial performance and implement approved recommendati...- Location :
- Australian areas, Australia
- Salary :
- 80000 - 100000
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Finite IT Recruitment Sol
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- Sales Support, Customer Support, Internal Sales
- Opportunities for Career Progression - Close Knit & Supportive Team
- Salary: $55K Base + Super + Career Opportunities
COMPANY
My Client is a National Leader in the Supply of a Various Range of Fans, Ventilation, Acoustic and Air Movement Products, with various uses in the Residential, Commercial and Industrial sectors of Australia. They promote their products through Mechanical Contractors and National and Independent Electrical Wholesalers, supplying the Service and Install sectors of Sydney. They pride themselves on Quality Products, Excellence in Technical Support and Customer Service that is Outstanding.
POSITION & RESPONSIBILITIES
Due to forecasted growth & expansion my client is currently searching for a Proven & Pr...- Location :
- Darwin City (Northern Territory, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This successful IT Distribution company has built a solid reputation through partnering with both vendors and resellers in order to deliver effective technical solutions. Due to continued growth a new opportunity has arisen for a Network Engineer with a solid working knowledge of Riverbed products and WAN Optimisation. Working alongside Account Managers, Business Unit Managers and other Sales Engineers you will help in the delivery and installation of Riverbed Steelhead products. This position reports to the National Technical Manager and duties will include: Requirement gathering with customers Scope and implement projects Pre-configuration of Riverbed Steelhead WAN Optimisation products O ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Our client located in Hawthorn is looking for an experienced Customer Service/Sales Superstar.
To be considered for this position you must:
-Have excellent written and verbal communication skills
-Customer service/ sales experience a must
-Power 21 software is preferred but is not essential
-Knowledge of Microsoft office skills.
Your duties will include but will not be limited to:
-Processing orders that you will be receiving via email, phone and fax.
-Organising meetings for the sales representatives
-General marketing duties
-General promotional duties.
If this sounds like the position for you and you posses the skills we are looking for apply Cassandra Denton on # - Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This Client Services Manager role is responsible for the financial and operational performance of customers. This person will ensure that my client delivers the operational and financial benefit to the customer including delivery of the contracted services to the agreed quality, resulting in high levels of customer satisfaction and customer retention. I am only looking for candidates with Print industry knowledge. Key responsibilities The CSM holds the key operational relationship between client and the customer. They are responsible for developing and maintaining a professional relationship with the customer. Manage the overall client relationship for the delivery of the services and act as the primary interface between the customer and Upstream Manage the financial performance of the ...- Location :
- Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Finite IT Recruitment Sol
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Are you looking for a fantastic opportunity to work in a fun and fast pace environment, with the ability to progress within the business…. Yes? Then this is the opportunity for you.
Our client's are market leaders in their industry and have built the business on a strong belief in providing excellent customer service to its clients. Our client's also believes having happy employees means happier clients which is why our client's really look after its employee's through a fun culture environment, financial rewards, social events and career progression.
Our clients are currently looking for superstars within customer service and or telesales (Warm leads) fields, various opportunities.
Your day to day responsibilities will include:
· Answering inbound c...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Do you have a solid background in asset management software or similar, such as supply chain software? A rapidly expanding asset management software vendor with an impressive track record within industry verticals such as mining and manufacturing is looking to grow their technical implementation team. The purpose of the role will be to assist clients with post-sales implementation of their asset management software, assuring that data migration and configuration runs without a hitch. You should be a natural communicator who enjoys dealing with external stakeholders and who could confidently run training workshops. You should have a proven track record within asset management, either at a s ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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-Brilliant career opportunities.
-Multiple positions available
-Central & South Eastern Locations
Due to recent promotions and up-skilling within this particular area of the bank, we are seeking highly motivated individuals that are immediately available and seeking to kick start their careers within Banking. As a member of the team you will be dealing with existing customers who are eligible for additional product across all areas of banking and promoting different options.
Your Main Duties:
-Provide timely, courteous and professional customer service by:
-Identifying and resolving the customers need on first point of contact.
-Educating the customer on the products and services available, matching their financial needs,
-Offering convenient banking solutions.
-Pro A...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Our client is a CBD based leader in the industry superannuation space which values their staff and provides excellent benefits. At present they have a number of opportunities do to massive growth for self motivated customer service professionals to join their rapidly expanding team.
Our client will provide you with -
-Intensive induction program.
-Ongoing training.
-Educational assistance.
-Fun working environment.
-10% Superannuation
You will become part of the Customer Service team which is a fun and fast paced environment where you will be fully supported and will receive excellent training in order to further develop your skills. You will be responsible for handling inbound calls from members and employers regarding their superannuation plans. You w...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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-Genuine Career Opportunity
-Richmond location
-$40,000 - $42,000 +super
Your strong customer service skills gained in a retail, hospitality or contact center environment will see you going this Financial Services Giant located in Richmond.
The role:
-taking inbound calls from customers
-assist with basic product and account information regarding customer's credit card and personal loans
-update customer account information on the database
-cross-sell other financial services
-follow up on general customer queries
Required selection criteria:
-strong customer service experience gained in a Retail, Hospitality or Contact Centre environment
-genuine desire to start a career in the financial services/banking industry
-exceptional communication skill
-ability to work a rot...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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About our Client
Our client is a global financial services institution. They have recently launched their retail banking arm and are looking for people to further enhance their position within the Australian market by providing exemplary customer service. They take pride in their organisational culture which values taking pride in your work and overall, making it fun.
Job Description
Responsibilities include:
-Receiving inbound calls from external stakeholders.
-Providing exemplary customer service regarding retail banking products.
-Contributing to team meetings on how to improve current practices.
The Successful Applicant
The successful applicant will have previous experience working within a call centre environment. You will have first class communication skills. You will be...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Passionate about technology? Want to make a career move from Retail to an office career. Free up your weekends and gain a a Career.
We are seeking candidates to start ASAP, who want to work for a leading company in their busy customer service / technical support call centre. You will help to resolve issues with brown and white goods. No two days will be the same!
Responsibilities:
-Answering incoming calls and assisting with enquiries
-Escalating 2nd level issues
-Demonstrating initiative to resolve the enquiry or find the correct information for the customers
-Logging calls into the system - 40 wpm typing speed requiredEssential experience:
-White and/or brown goods knowledge (i.e audio visual, kitchen appliances, white goods, air conditioners, etc)
-Retail or call centre expe...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Do you want to gain valuable experience within the Finance Sector?
My client, one of the leading banks in Australia, is a financial services organisation employing over 40,000 people and operating more than 1,500 branches in Australia. Due to their rapid growth, we are now looking to recruit a number of superior customer service stars to their fast paced but fun team at the Rhodes office.
The main aspect of this role will be to take incoming calls from new and existing customers in regards to queries on their account, whilst delivering an exceptional customer experience. This is a great opportunity to gain experience in the banking and finance sector as you will be exposed to several different areas of the business - well on your way to becoming a superior banking professional.
This ...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Customer Service Officer Expert required for immediate start in the trucking/supply industry. Experience in sales, purchasing and warehousing would be desirable.
Responsibilities;
-Managing all aspects of branch internal, external sales
-Purchasing operations
-Maintaining Customer/Supplier relationships
-Respond to internal and external enquires via, email, phone and face to face
-Manage Customer Orders and data entry
-Database management
-Inventory control
-Provide customers with quotes and product support
-Reporting of sales budges results to Manager on weekly basis
-Perform general administration duties
-Assist in the picking and packing of parts in the warehouse as required
-Handle and resolve customer complaints
-Maintain records of customer interactions and transact...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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-Melbourne CBD
-Career Opportunity to enter Insurance Industry
-$40,000 - $42,000 + superannuation
Any insurance or financial services industry experience, strong administration/data entry and face-to-face or phone-based customer service expertise will see you take on this outstanding opportunity to join a very busy and established Underwriting Department of this international company with a reputation for promoting and training staff.
The primary purpose of this role is to cover all aspects of policy processing and support a team of Underwriters in all administrative tasks.
The duties:
-high-volume policy administration and data entry
-policy support to Senior Underwriters issuing of letters, cover notes etc
-following up with clients on the phone for extra account info...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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- Entry level position into financial services
- Richmond location
- Monday to Friday - 1pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
To be con...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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- Entry level position into financial services
- Richmond location
- Monday to Friday - 1pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
To be con...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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- Entry level position into financial services
- Richmond location
- Part-time, Monday to Friday 4pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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-Extremely Varied and Responsible Role
-Full Training Provided
-Excellent Career ProspectsOur client, a leading health care organisation with huge expansion plans, is seeking a Customer Service Officer to assist in the smooth and efficient running of the clinic.
**THIS POSITION IS BASED IN BENTLEY AND YOU NEED TO BE FLEXIBLE TO TRAVEL TO DIFFERENT CLINICS AS REQUIRED.
Main Duties:
-Recognise and capitalise on sales/business production opportunities
-Achieve corporate and individual goals
-Perform screening checks in an efficient and accurate manner
-Ensure corporate procedures are implemented for each screening client
-Maintain accurate customer records and follow up
-Provide accurate customer service and high level administration support
-Obtain and maintain a knowled...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Our client is one of Australia's leading superannuation and pension administration specialists, responsible for 4.5 million super accounts nationally. Their clients include some of the leading superannuation and financial services companies in Australia.
An exciting opportunity exists to be a part of this leading company as a Team Coach at their CBD contact centre.
You will be responsible for providing one-on-one and group coaching/training, at both team and centre level. You will also evaluate and continuosly monitor individual and centre performance and tailor and deliver coaching/training progeams to meet these specific needs. Additionally, you will act as a 2IC in the Team Leaders absence and provide them support to ensure that all targets and initiatives are met.
Commencing as...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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