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The Company:
Our client is a fast growing organisation specialising in Call Centre Solutions within the Financial Services Industry. We are currently looking to hire 25 x Call Centre staff ASAP with another 15 x Call Centre Staff to follow.
You will be provided with extensive training and development within the first few weeks. Depending on your performance you could be offered a permanent position within the first 3 months. This is a highly reputable business working specifically within the Financial Services space.
Join this growing organisation now and be ap art of a great team of call centre professionals.
The Experience we are looking for:
-Call Centre Experience is neccessary
-Upselling or Crossing selling products is highly desired
-Financial Serv...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Put your knowledge into practice! Our roles offer you a variety of opportunities with successful organisations allowing you to hone in on existing skills as well as expanding on what you already know.
We offer short and long term full time assignments and permanent opportunities.
We are currently seeking committed temp staff for the following positions:
-Call Centre Operators
-Customer Service Representatives
If you find it easy to adapt to new situations, enjoy variety, have professional presentation, are confident and resourceful then this could be the opportunity for you!
Applicants with the following criteria will be considered:
-Solid experience in a Call Centre environment
-Ability to meet and exceed targets set
-High volume calls
-Excellent communication ski...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Alliance Corporate Servic
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Our client is Queenslands largests operators in this industry, They are the forefront of the industry and are setting the benchmark constantly to its competitors. There business is constantly evolving in this rapidly changing industry so much so they have now created a inbound call centre to keep up with the demand. Being a medical organisation this type of work is never seasonal and is in a very secure place to gain employment. They are now on the look out for 4-5 dynamic individuals who come from a call centre/medical receptionist background who can absorb this role in a flash and hit the ground running.
To be short listed for this amazing opportunity you need to posses.
-Mininum of 3 years of medical reception experience or 4-5 years experience in a busy inbound call centre
-A ab...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Frontline Health Australi
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- Entry level position into financial services
- Richmond location
- Monday to Friday - 1pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
To be con...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This successful IT Distribution company has built a solid reputation through partnering with both vendors and resellers in order to deliver effective technical solutions. Due to continued growth a new opportunity has arisen for a Network Engineer with a solid working knowledge of Riverbed products and WAN Optimisation. Working alongside Account Managers, Business Unit Managers and other Sales Engineers you will help in the delivery and installation of Riverbed Steelhead products. This position reports to the National Technical Manager and duties will include: Requirement gathering with customers Scope and implement projects Pre-configuration of Riverbed Steelhead WAN Optimisation products O ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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- Entry level position into financial services
- Richmond location
- Monday to Friday - 1pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
To be con...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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operational and financial benefit to the customer including delivery of the contracted services to the agreed quality, resulting in high levels of customer satisfaction and customer retention. I am only looking for candidates with Print industry knowledge. Key responsibilities The CSM holds the key operational relationship between client and the customer. They are responsible for developing and maintaining a professional relationship with the customer. Manage the overall client relationship for the delivery of the services and act as the primary interface between the customer and Upstream Manage the financial performance of the MPS contract to ensure the contract returns the budgeted profit. Provide recommendations to improve the financial performance and implement approved recommendati...- Location :
- Australian areas, Australia
- Salary :
- 80000 - 100000
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Finite IT Recruitment Sol
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- Entry level position into financial services
- Richmond location
- Part-time, Monday to Friday 4pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This international IT business has continued to maintain a strong market position and is enjoying growth and an expanding market share through acquisition and organic growth. With a firm commitment to training and ongoing development, joining this business will give you a structured career path.Reporting to a supportive and engaged Customer Service Manager, you will be responsible for providing front line customer service via phone and face to face contact. Specifically your duties will include:
* Maintain exceptional customer service, and consistently strive to exceed customer expectations
* First point of contact for all customer enquiries
* Monitor, manage and provide quality feedback on customer activity Proactively follow up on outstanding order requirements
* Proactivel...- Location :
- North Shore (New South Wales, Australian areas, Australia)
- Salary :
- $42,000 + super
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 05/02/2012
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Do you have a solid background in asset management software or similar, such as supply chain software? A rapidly expanding asset management software vendor with an impressive track record within industry verticals such as mining and manufacturing is looking to grow their technical implementation team. The purpose of the role will be to assist clients with post-sales implementation of their asset management software, assuring that data migration and configuration runs without a hitch. You should be a natural communicator who enjoys dealing with external stakeholders and who could confidently run training workshops. You should have a proven track record within asset management, either at a s ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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-Sydney West location
-Salary $22.50 per hour plus superannuation
-January start - on going temporary role
Our client is a leading Australian Bank and due to a growth in the business they are seeking experienced Customer Service Representatives to join their team. You will ideally have previous call centre experience within the banking or insurance industry and have a passion for delivering exceptional customer service to their clients. You will have to be flexible as the hours will be between 8am to 8pm.
You will be responsible for:
-Handling customer inquiries in a timely and efficient manner
-Processing data, cancellations and alterations
-General administration
-Provide effective and exceptional customer service to clients
You will have:
-Financial or Insurance backg...- Location :
- Inner Sydney (New South Wales, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This Client Services Manager role is responsible for the financial and operational performance of customers. This person will ensure that my client delivers the operational and financial benefit to the customer including delivery of the contracted services to the agreed quality, resulting in high levels of customer satisfaction and customer retention. I am only looking for candidates with Print industry knowledge. Key responsibilities The CSM holds the key operational relationship between client and the customer. They are responsible for developing and maintaining a professional relationship with the customer. Manage the overall client relationship for the delivery of the services and act as the primary interface between the customer and Upstream Manage the financial performance of the ...- Location :
- Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Finite IT Recruitment Sol
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Passionate about technology? Want to make a career move from Retail to an office career. Free up your weekends and gain a a Career.
We are seeking candidates to start ASAP, who want to work for a leading company in their busy customer service / technical support call centre. You will help to resolve issues with brown and white goods. No two days will be the same!
Responsibilities:
-Answering incoming calls and assisting with enquiries
-Escalating 2nd level issues
-Demonstrating initiative to resolve the enquiry or find the correct information for the customers
-Logging calls into the system - 40 wpm typing speed requiredEssential experience:
-White and/or brown goods knowledge (i.e audio visual, kitchen appliances, white goods, air conditioners, etc)
-Retail or call centre expe...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Blue Chip International Company - Global Clients Highly sought after environment - Immense Support Remuneration package up to $109K + benefits + training A high profile global blue chip organisation is seeking an experienced Technical Relationship Manager to join their talented and dedicated team on a permanent basis in Melbourne. The successful candidate will be responsible for building and maintaining a post sales relationship between the business and their Enterprise customers. You will also respond and resolve complex CITRIX related issues for an assigned set of accounts to ensure customers satisfaction. To be considered for this role you will need to meet the following criteria; At leas ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 07/02/2012
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We are currently sourcing a Customer Service Representative that has outstanding customer service skills as you will have client interaction on a daily basis via phone, email and fax. You will also be responsible for processing customer sales orders, adhering to strict policies and procedures.
The company is the cutting edge of internet security and global market leaders with offices located all over the world, predominantly in the USA, Europe, India, and Australia. They are at the forefront of technology in their field and provide excellent customer service to their clients all over the world. Conveniently located in South Melbourne, this is your opportunity to escape weekend work, and the churn and burn nature of a call centre environment. With technical training offered, a support...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Our client, a leader in the development Enterprise Content Management software, requires the services of an Applications Specialist to take responsibility for the maintenance, support and upgrade of their Customer Applications. Permanent position - Salary $110-$130K (inc Super) The role is responsible for the following:- Provision of technical support to customers up to level 3 on the Client's Applications Commercial management of the Client's vendors in Australia and the UK Take responsible for the management of the application infrastructure including ensuring that backups are undertaken, Disaster Recovery maintained etc. Collaboration with key stakeholders to ensure communication is open ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 06/02/2012
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Our client is a CBD based leader in the industry superannuation space which values their staff and provides excellent benefits. At present they have a number of opportunities do to massive growth for self motivated customer service professionals to join their rapidly expanding team.
Our client will provide you with -
-Intensive induction program.
-Ongoing training.
-Educational assistance.
-Fun working environment.
-10% Superannuation
You will become part of the Customer Service team which is a fun and fast paced environment where you will be fully supported and will receive excellent training in order to further develop your skills. You will be responsible for handling inbound calls from members and employers regarding their superannuation plans. You w...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This company has as real pulse, great management who listen and act, and who possess a clearly defined vision to be the industry's best.
In the role of Collections officer you will be responsible for problem solving and committing customers to their debts, advising debtors of their contractual obligation to the client whilst striving to reduce the debtor ledger.
Using your expert judgement and analysis to decide the optimal approach with each debtor will see you succeed in the role.
Essential Requirements
Collections or Debt Collecting
Telephone/call centre experience
Proven negotiation skills
Excellent verbal communication skills
Good clear telephone voice
Clear National Police Clearance
Able to work weekly rotating day shifts (7am - 8pm Monday to Frid...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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-Great office buzz
-Close to public transport and central Chatswood
-48 - 53K
-Permanent opportunity
We are looking for a career focussed individual with experience in quality insurance who is interested in working in the call centre industry to join a dynamic team based in Chatswood close to public transport and amenities.
The role is as a Quality Assurance Analyst and you will be responsible for helping your team to continuously improve and develop to achieve the best possible results as they move towards building their business.
Required experience includes -
-Quality assurance
-Coaching for success
-Coaching in sales including up-sell, cross sell and csale conversion
If you have the drive to succeed and develop your skills and career then this is the right ro...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This company has as real pulse, great management who listen and act, and who possess a clearly defined vision to be the industry's best.
In the role of Collections officer you will be responsible for problem solving and committing customers to their debts, advising debtors of their contractual obligation to the client whilst striving to reduce the debtor ledger.
Using your expert judgement and analysis to decide the optimal approach with each debtor will see you succeed in the role.
Essential Requirements
Telephone/call centre experience
Proven negotiation skills
Excellent verbal communication skills
Good clear telephone voice
Clear National Police Clearance is compulsory. If you do not have one then you must be eligible to obtain one.
Able to work weekly...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Are you looking for a fantastic opportunity to work in a fun and fast pace environment, with the ability to progress within the business…. Yes? Then this is the opportunity for you.
Our client's are market leaders in their industry and have built the business on a strong belief in providing excellent customer service to its clients. Our client's also believes having happy employees means happier clients which is why our client's really look after its employee's through a fun culture environment, financial rewards, social events and career progression.
Our clients are currently looking for superstars within customer service and or telesales (Warm leads) fields, various opportunities.
Your day to day responsibilities will include:
· Answering inbound c...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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About our Client
Our client is a global financial services institution. They have recently launched their retail banking arm and are looking for people to further enhance their position within the Australian market by providing exemplary customer service. They take pride in their organisational culture which values taking pride in your work and overall, making it fun.
Job Description
Responsibilities include:
-Receiving inbound calls from external stakeholders.
-Providing exemplary customer service regarding retail banking products.
-Contributing to team meetings on how to improve current practices.
The Successful Applicant
The successful applicant will have previous experience working within a call centre environment. You will have first class communication skills. You will be...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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An immediate opportunity exists for an experienced Customer Relationship Coordinator within a well regarded manufacturing organisation based in Melbourne's Northern Suburbs.
Working closely with a project team, you will be the first point of contact for client sales queries. You will be responsible for managing key client relationships and client expectations.
Duties will include;
-Managing client queries
-Resolving client issues
-Quotations
-Liaising with warehouse in relation to stock
-Weekly reporting for Project Managers
-Maintaining company database To be successful in this role, you will have exceptional customer service skills and have experience demonstrating these in an office based environment, ideally within the manufacturing or construction industry...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Design & Build Recruitmen
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Our client located in Hawthorn is looking for an experienced Customer Service/Sales Superstar.
To be considered for this position you must:
-Have excellent written and verbal communication skills
-Customer service/ sales experience a must
-Power 21 software is preferred but is not essential
-Knowledge of Microsoft office skills.
Your duties will include but will not be limited to:
-Processing orders that you will be receiving via email, phone and fax.
-Organising meetings for the sales representatives
-General marketing duties
-General promotional duties.
If this sounds like the position for you and you posses the skills we are looking for apply Cassandra Denton on # - Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Our client has enjoyed success as a design, marketing, retail and distribution organisation. It's ability to create functional and directional ranges of Licenced apparel and accessories has contributed to their success.
Their reputation is built on delivering superior customer service, which is supported by the right talent.
The main purpose of this role is to provide exceptional customer service, and partake in marketing and stock activities.
Other responsibilities include:
-Record and process customer orders
-Prepare seasonal salesman Range books
-Communicate weekly updates to Sales Agents
-Manage and track order process
-Assist Marketing Manager with administration duties
-Coordinate all on-site PR activities
-Assist and Coordinate administration of compa...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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