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-Melbourne CBD
-Career Opportunity to enter Insurance Industry
-$40,000 - $42,000 + superannuation
Any insurance or financial services industry experience, strong administration/data entry and face-to-face or phone-based customer service expertise will see you take on this outstanding opportunity to join a very busy and established Underwriting Department of this international company with a reputation for promoting and training staff.
The primary purpose of this role is to cover all aspects of policy processing and support a team of Underwriters in all administrative tasks.
The duties:
-high-volume policy administration and data entry
-policy support to Senior Underwriters issuing of letters, cover notes etc
-following up with clients on the phone for extra account info...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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- Sales Support, Customer Support, Internal Sales
- Opportunities for Career Progression - Close Knit & Supportive Team
- Salary: $55K Base + Super + Career Opportunities
COMPANY
My Client is a National Leader in the Supply of a Various Range of Fans, Ventilation, Acoustic and Air Movement Products, with various uses in the Residential, Commercial and Industrial sectors of Australia. They promote their products through Mechanical Contractors and National and Independent Electrical Wholesalers, supplying the Service and Install sectors of Sydney. They pride themselves on Quality Products, Excellence in Technical Support and Customer Service that is Outstanding.
POSITION & RESPONSIBILITIES
Due to forecasted growth & expansion my client is currently searching for a Proven & Pr...- Location :
- Darwin City (Northern Territory, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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operational and financial benefit to the customer including delivery of the contracted services to the agreed quality, resulting in high levels of customer satisfaction and customer retention. I am only looking for candidates with Print industry knowledge. Key responsibilities The CSM holds the key operational relationship between client and the customer. They are responsible for developing and maintaining a professional relationship with the customer. Manage the overall client relationship for the delivery of the services and act as the primary interface between the customer and Upstream Manage the financial performance of the MPS contract to ensure the contract returns the budgeted profit. Provide recommendations to improve the financial performance and implement approved recommendati...- Location :
- Australian areas, Australia
- Salary :
- 80000 - 100000
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Finite IT Recruitment Sol
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Put your knowledge into practice! Our roles offer you a variety of opportunities with successful organisations allowing you to hone in on existing skills as well as expanding on what you already know.
We offer short and long term full time assignments and permanent opportunities.
We are currently seeking committed temp staff for the following positions:
-Call Centre Operators
-Customer Service Representatives
If you find it easy to adapt to new situations, enjoy variety, have professional presentation, are confident and resourceful then this could be the opportunity for you!
Applicants with the following criteria will be considered:
-Solid experience in a Call Centre environment
-Ability to meet and exceed targets set
-High volume calls
-Excellent communication ski...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Alliance Corporate Servic
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This Client Services Manager role is responsible for the financial and operational performance of customers. This person will ensure that my client delivers the operational and financial benefit to the customer including delivery of the contracted services to the agreed quality, resulting in high levels of customer satisfaction and customer retention. I am only looking for candidates with Print industry knowledge. Key responsibilities The CSM holds the key operational relationship between client and the customer. They are responsible for developing and maintaining a professional relationship with the customer. Manage the overall client relationship for the delivery of the services and act as the primary interface between the customer and Upstream Manage the financial performance of the ...- Location :
- Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Finite IT Recruitment Sol
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Company: This organisation is one of Australia's leading contractors with a strong presence in Western Australia. Boasting many years of experience and hands-on approach this company has delivered some of the country's largest and most important infrastructure
Role: With a strong emphasis on safety you will be responsible for supervising work teams and members of the construction and maintenance team including the foreman in what is a reasonably complex construction project.
As the Capital Works Supervisor at this company you will have many responsibilities, these may include:
-Verify that works are undertaken in accordance with drawings, specifications, quality plans, safety plans, environmental plans and traffic management plans.
-Monitor performance and review maintenance proc...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Alliance Corporate Servic
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This successful IT Distribution company has built a solid reputation through partnering with both vendors and resellers in order to deliver effective technical solutions. Due to continued growth a new opportunity has arisen for a Network Engineer with a solid working knowledge of Riverbed products and WAN Optimisation. Working alongside Account Managers, Business Unit Managers and other Sales Engineers you will help in the delivery and installation of Riverbed Steelhead products. This position reports to the National Technical Manager and duties will include: Requirement gathering with customers Scope and implement projects Pre-configuration of Riverbed Steelhead WAN Optimisation products O ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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- Entry level position into financial services
- Richmond location
- Monday to Friday - 1pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
To be con...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This international IT business has continued to maintain a strong market position and is enjoying growth and an expanding market share through acquisition and organic growth. With a firm commitment to training and ongoing development, joining this business will give you a structured career path.Reporting to a supportive and engaged Customer Service Manager, you will be responsible for providing front line customer service via phone and face to face contact. Specifically your duties will include:
* Maintain exceptional customer service, and consistently strive to exceed customer expectations
* First point of contact for all customer enquiries
* Monitor, manage and provide quality feedback on customer activity Proactively follow up on outstanding order requirements
* Proactivel...- Location :
- North Shore (New South Wales, Australian areas, Australia)
- Salary :
- $42,000 + super
- Main Industry :
- Information Technology Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 05/02/2012
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- Entry level position into financial services
- Richmond location
- Monday to Friday - 1pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
To be con...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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- Entry level position into financial services
- Richmond location
- Part-time, Monday to Friday 4pm to 9pm
- $40K to $42K + super
Are you an out going, friendly individual who enjoys being part of a busy, fast paced team? Do you have hospitality/retail or call centre experience? Join a global financial services firm who truly value recognition of hard work and career progression!
The role:
- Using your exceptional customer service skills to contact valued customer's who have defaulted on their credit card or personal loan payments
- Problem solving skills -Negotiating payment arrangements and payment plans, extensions etc
- Building long standing relationships with customer's and team member's
- Maintaining customer's details and database management
...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Do you have a solid background in asset management software or similar, such as supply chain software? A rapidly expanding asset management software vendor with an impressive track record within industry verticals such as mining and manufacturing is looking to grow their technical implementation team. The purpose of the role will be to assist clients with post-sales implementation of their asset management software, assuring that data migration and configuration runs without a hitch. You should be a natural communicator who enjoys dealing with external stakeholders and who could confidently run training workshops. You should have a proven track record within asset management, either at a s ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This company has as real pulse, great management who listen and act, and who possess a clearly defined vision to be the industry's best.
In the role of Collections officer you will be responsible for problem solving and committing customers to their debts, advising debtors of their contractual obligation to the client whilst striving to reduce the debtor ledger.
Using your expert judgement and analysis to decide the optimal approach with each debtor will see you succeed in the role.
Essential Requirements
Collections or Debt Collecting
Telephone/call centre experience
Proven negotiation skills
Excellent verbal communication skills
Good clear telephone voice
Clear National Police Clearance
Able to work weekly rotating day shifts (7am - 8pm Monday to Frid...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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This company has as real pulse, great management who listen and act, and who possess a clearly defined vision to be the industry's best.
In the role of Collections officer you will be responsible for problem solving and committing customers to their debts, advising debtors of their contractual obligation to the client whilst striving to reduce the debtor ledger.
Using your expert judgement and analysis to decide the optimal approach with each debtor will see you succeed in the role.
Essential Requirements
Telephone/call centre experience
Proven negotiation skills
Excellent verbal communication skills
Good clear telephone voice
Clear National Police Clearance is compulsory. If you do not have one then you must be eligible to obtain one.
Able to work weekly...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Blue Chip International Company - Global Clients Highly sought after environment - Immense Support Remuneration package up to $109K + benefits + training A high profile global blue chip organisation is seeking an experienced Technical Relationship Manager to join their talented and dedicated team on a permanent basis in Melbourne. The successful candidate will be responsible for building and maintaining a post sales relationship between the business and their Enterprise customers. You will also respond and resolve complex CITRIX related issues for an assigned set of accounts to ensure customers satisfaction. To be considered for this role you will need to meet the following criteria; At leas ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 07/02/2012
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An immediate opportunity exists for an experienced Customer Relationship Coordinator within a well regarded manufacturing organisation based in Melbourne's Northern Suburbs.
Working closely with a project team, you will be the first point of contact for client sales queries. You will be responsible for managing key client relationships and client expectations.
Duties will include;
-Managing client queries
-Resolving client issues
-Quotations
-Liaising with warehouse in relation to stock
-Weekly reporting for Project Managers
-Maintaining company database To be successful in this role, you will have exceptional customer service skills and have experience demonstrating these in an office based environment, ideally within the manufacturing or construction industry...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Design & Build Recruitmen
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Our client located in Hawthorn is looking for an experienced Customer Service/Sales Superstar.
To be considered for this position you must:
-Have excellent written and verbal communication skills
-Customer service/ sales experience a must
-Power 21 software is preferred but is not essential
-Knowledge of Microsoft office skills.
Your duties will include but will not be limited to:
-Processing orders that you will be receiving via email, phone and fax.
-Organising meetings for the sales representatives
-General marketing duties
-General promotional duties.
If this sounds like the position for you and you posses the skills we are looking for apply Cassandra Denton on # - Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Our client, a leader in the development Enterprise Content Management software, requires the services of an Applications Specialist to take responsibility for the maintenance, support and upgrade of their Customer Applications. Permanent position - Salary $110-$130K (inc Super) The role is responsible for the following:- Provision of technical support to customers up to level 3 on the Client's Applications Commercial management of the Client's vendors in Australia and the UK Take responsible for the management of the application infrastructure including ensuring that backups are undertaken, Disaster Recovery maintained etc. Collaboration with key stakeholders to ensure communication is open ...
Experience: Senior Specialist / Project Manager- Location :
- Australien (Australia)
- Salary :
- Confidential
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 06/02/2012
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Are you looking for a fantastic opportunity to work in a fun and fast pace environment, with the ability to progress within the business…. Yes? Then this is the opportunity for you.
Our client's are market leaders in their industry and have built the business on a strong belief in providing excellent customer service to its clients. Our client's also believes having happy employees means happier clients which is why our client's really look after its employee's through a fun culture environment, financial rewards, social events and career progression.
Our clients are currently looking for superstars within customer service and or telesales (Warm leads) fields, various opportunities.
Your day to day responsibilities will include:
· Answering inbound c...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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-Brilliant career opportunities.
-Multiple positions available
-Central & South Eastern Locations
Due to recent promotions and up-skilling within this particular area of the bank, we are seeking highly motivated individuals that are immediately available and seeking to kick start their careers within Banking. As a member of the team you will be dealing with existing customers who are eligible for additional product across all areas of banking and promoting different options.
Your Main Duties:
-Provide timely, courteous and professional customer service by:
-Identifying and resolving the customers need on first point of contact.
-Educating the customer on the products and services available, matching their financial needs,
-Offering convenient banking solutions.
-Pro A...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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-Genuine Career Opportunity
-Richmond location
-$40,000 - $42,000 +super
Your strong customer service skills gained in a retail, hospitality or contact center environment will see you going this Financial Services Giant located in Richmond.
The role:
-taking inbound calls from customers
-assist with basic product and account information regarding customer's credit card and personal loans
-update customer account information on the database
-cross-sell other financial services
-follow up on general customer queries
Required selection criteria:
-strong customer service experience gained in a Retail, Hospitality or Contact Centre environment
-genuine desire to start a career in the financial services/banking industry
-exceptional communication skill
-ability to work a rot...- Location :
- Melbourne (Victoria, Australian areas, Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Our client has enjoyed success as a design, marketing, retail and distribution organisation. It's ability to create functional and directional ranges of Licenced apparel and accessories has contributed to their success.
Their reputation is built on delivering superior customer service, which is supported by the right talent.
The main purpose of this role is to provide exceptional customer service, and partake in marketing and stock activities.
Other responsibilities include:
-Record and process customer orders
-Prepare seasonal salesman Range books
-Communicate weekly updates to Sales Agents
-Manage and track order process
-Assist Marketing Manager with administration duties
-Coordinate all on-site PR activities
-Assist and Coordinate administration of compa...- Location :
- Australian Capital Territory, Australian areas, Australia
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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Customer Service Officer Expert required for immediate start in the trucking/supply industry. Experience in sales, purchasing and warehousing would be desirable.
Responsibilities;
-Managing all aspects of branch internal, external sales
-Purchasing operations
-Maintaining Customer/Supplier relationships
-Respond to internal and external enquires via, email, phone and face to face
-Manage Customer Orders and data entry
-Database management
-Inventory control
-Provide customers with quotes and product support
-Reporting of sales budges results to Manager on weekly basis
-Perform general administration duties
-Assist in the picking and packing of parts in the warehouse as required
-Handle and resolve customer complaints
-Maintain records of customer interactions and transact...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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An exceptional opportunity is available for an experienced Customer Service Officer to join this multi-national manufacturer and marketer of specialised product, based in Rowville. Part-time in nature, this role is 3 days per week (flexible days) and is an ongoing temporary assignment.
Reporting to the National Sales and Marketing Manager you will be responsible for:
-Providing a high standard of customer service
-Accurately record and process customer orders
-Liaising with freight officers to ensure the timely delivery of customer orders
-Providing support to the sales and marketing team
-Email and telephone correspondence to International customers
If you have experience in delivering superior customer service and have impeccable accuracy in order entry then this may...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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About our Client
Our client is a global financial services institution. They have recently launched their retail banking arm and are looking for people to further enhance their position within the Australian market by providing exemplary customer service. They take pride in their organisational culture which values taking pride in your work and overall, making it fun.
Job Description
Responsibilities include:
-Receiving inbound calls from external stakeholders.
-Providing exemplary customer service regarding retail banking products.
-Contributing to team meetings on how to improve current practices.
The Successful Applicant
The successful applicant will have previous experience working within a call centre environment. You will have first class communication skills. You will be...- Location :
- Other (Australia)
- Salary :
- Competitive
- Main Industry :
- Customer Service & Call Centre Jobs
- Job Type :
- Permanent Jobs
- Posted :
- 08/02/2012
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