-Prestigious Global Investment Bank-CBD
-level 2 support function
-Cutting edge PABX (Avaya) & IPC (Trader Voice) Projects
To join this dynamic and expanding group, it is essential that you can demonstrate a strong track record of Voice/Data Operations Support in the Voice and Data Networks arena within financial services, preferably Investment Banking.
This challenging opportunity will require the successful candidate to be part of a team responsible for implementing a wide range of Voice and Data Networks projects, whilst supporting the existing business critical voice infrastructure.
Support areas include:
-Avaya IP PABX
-Cisco VOIP Telephony
-Voice Mail
-Cisco Telepresence/Tandberg
-Video Conferencing
-VoIP
-IPC Trader Voice System
-NICE Voice Recording System
-Desktop port patching
Responsibilities:
-Ensure incidents and requests are completed within SLA's and comply with internal processes.
-Ensure change requests comply with the change management process.
-Ensure a stable voice platform environment.
-Participate in project planning and implementation.
-Maintain and upkeep inventory and documentation.
-Ensure adherence to all Risk and IT policies and procedures
Essential Experience required:
Required Skills:
-Experience in supporting IP Telephony, Telespresence, Avaya telephony, Cisco telephony and NICE voice recording systems.
-Experience in supporting IPC Trader Voice System
-Experience in voice/data support, implementation and troubleshooting.
-Experience with Cisco Network.
If you are interested in this position, please submit your Resume via the 'Apply Now' button accompanied with a cover letter addressing your suitability to the key criteria. Or for further information Sam Palmer on the telephone number below quoting reference SP_2309.
Finrecruit - Recruitment and Executive Search for the Financial Services IT sector across Asia Pacific - it's all we do
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