Do you have a strong desire to serve others?
Are you looking for a role that is both rewarding and satisfying?
Do you have exceptional people skills?We feel that our Funeral Directors/Arrangers are very special people who are focused on offering guidance and support when you need it the most....to help ease the pain and celebrate the life of your loved one.
Our client understands that losing a loved on can leave you feeling overwhelmed with making decisions about the funeral arrangements. They recognize that each family has varying beliefs and traditions and that they would like their loved one to be buried with dignity.
Well respected within the industry and the community, our client is seeking to employ an empathic, warm and compassionate person with "top notch" communication skills and immaculate presentation to become an integral part of their team.
As the Receptionist / Administrative Arranger you will be involved in a variety of duties including:
-Ensure reception area is welcoming, neat and tidy
-Data entry, word processing, emails
-Upkeep and maintenance of office equipment and supplies
-Providing administrative support to the Funeral Arranger
-Participate in day-to-day operational tasks such as attending funerals, transfers, viewings, driving vehicles
-Identifying and understanding the needs of the client including their personal beliefs, traditions, rituals and special requests
-Arranging funerals in accordance with company policies and standards and with sensitivity to the grieving family
-Providing exceptional customer service
-Advising clients of products and service options available
-Explaining costs and payment terms
-Liaising with service providers such as clergy, florist, newspapers and other supplies
-Completing all appropriate funeral paperwork accurately and promptly
-Handling payments including receipting, EFTPOS transactions and banking
-General administrative duties
The successful candidate will demonstrate the following attributes: -Excellent telephone manner
-Impeccable presentation
-Strong interpersonal skills
-Understanding and compassion
-Respect for clients values and beliefs
-Courteous and polite manner
-Confidentiality and tact
-Calmness under pressure
-A willingness to assists others and to sympathetically listen to their needs
-Good organisational and time management skills
-Strong attention to detail
-High initiative
-Flexibility and adaptability
-Ability to problem solve
-Commitment and dedication
-Strong work ethic If you feel you have the qualities essential to take on this role then please forward your resume in WORD FORMAT quoting reference no. # to: #
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