We are seeking a motivated Junior Technical Support Technician to deliver solutions predominately in a remote setting with a view for promotion to progress into a field technician position through self development and growth in future. This organisation provides total IT & Communication solutions to over 700 clients across Melbourne. Their proven formula for complete IT solutions is second to none and a fantastic opportunity has arisen to join a small team of Technicians. The primary focus of the role is the delivery of Tier One and Tier Two technical solutions.Job responsibilities include:
-Building and maintaining customer relationships via telephone contact
-Supply laptops, desktops and servers - install and service hardware/software
-Migration of data, configure client specific applications
-Trouble shooting, anti virus, back up and remote access setup and service
-With training, installation of small business and standard servers; configure, deploy and maintain Microsoft Exchange.The successful applicant will have:
-Hands on and technical proficiency of IT solutions and support - Predominantly Microsoft client/server environments Microsoft Windows Server and Small Business Servers including Exchange, AD, WSUS IIS etc
-Proficiency with servers and server configuration, solid knowledge of LANs, WANs, VPNs, TCP/IP
-Experience in PC fault diagnosis and repairs
-The ability to think laterally, learn quickly and communicate clearly and effectively with clients both verbally and written
-A resourceful 'can do attitude' with high attention to detail, a customer focused individual
-A desire for excellence in providing high level customer service to a diverse range of clients
-Driver's license, willingness to obtain 'Working with Children' & Police checks
-Flexibility to work 8:45am - 5:30pm, with occasional emergency work.
-University/TAFE qualifications and or Microsoft Certification would be ideal, however solid employment within a similar role will suit.The ongoing success of this company is built upon the founding Director's passion to build a supportive, team orientated environment. A 'work hard, play hard' attitude is demonstrated with annual team trips, functions and employee benefits. The culture would suit a resourceful, detail orientated individual. In return for your commitment, self motivation and hard work you will be rewarded with an excellent salary, superannuation and laptop. Your drive and ambition to succeed is paramount as this employer will suit someone that strives to achieve and delivers quality results with every customer interaction. If you think you have what it takes, we encourage you now via the link below for this unique opportunity to work among the best in the industry. Alternatively call Svetlana Bobroff on 03 # # today. |
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| Role : | Junior Technical Support Technician |
| Type : | Permanent Jobs |
| Location : | Australian Capital Territory, Australia |
| Salary : | Competitive |
| Main Industry : | Search Information Technology Jobs |
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